svs789 Terms and Conditions
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1. General Information and Definitions

Welcome to svs789. These terms and conditions ("Terms") form a legal agreement between svs789 ("Platform", "we", "our") and its users ("you", "member"). By using the svs789 website, creating an account or using any service, you are considered to have fully agreed to these Terms.

The key definitions used in this document are listed below:

• "Platform" — The svs789 website and all its services.
• "Member" or "User" — Any person who has registered on svs789.
• "Account" — Each member's personal profile and balance.
• "Bonus Funds" — Money granted for promotional purposes that can be won under specific conditions.
• "Real Funds" — Actual money deposited by the member.
• "Wagering" or "Wagering Requirement" — The obligation to place bets a set number of times before withdrawing a bonus.

2. Eligibility and Registration

To open an account and use services on svs789, you must meet the following conditions:

2.1 Age Requirement

svs789 is open only to persons aged 21 or above. You must confirm your actual age at the time of registration. Registration by a minor is strictly prohibited. If the verification process establishes that a user is under 21 years of age, the account will be closed immediately and all winnings will be forfeited.

2.2 One Account Per Person

Only one account is permitted per individual, family, household address or IP address. Attempting to create multiple accounts is considered a prohibited activity and all accounts may be closed.

2.3 Providing Accurate Information

You must provide accurate and complete information at the time of registration. Providing false information carries the risk of account closure. If your information changes, update your account promptly.

3. Account Management

3.1 Login Security

It is your responsibility to keep your svs789 username and password completely confidential. Do not share your credentials with anyone. You are fully responsible for all activity on your account, even if it occurs without your knowledge.

If you believe unauthorized access to your account has occurred, contact us immediately via live chat.

3.2 Identity Verification (KYC)

svs789 reserves the right to verify a member's identity at any time. The following documents may be requested for verification:

• A copy of the National ID Card (NID) or passport.
• Bank account statement or mobile banking details.
• Any document proving your address.

We reserve the right to hold withdrawal processing until verification is complete. This is done for security purposes.

3.3 Single Currency

All transactions on svs789 are conducted in Bangladeshi Taka (BDT/৳).

4. Deposit and Withdrawal Policy

4.1 Deposit

The following methods can be used to deposit money on svs789: bKash, Nagad, Rocket, Upay and bank transfer.

• Minimum deposit amount: ৳100 (for all methods).
• Deposited funds are generally credited to the account instantly.
• Only a payment account in your own name must be used for deposits.
• Deposits through a third party are strictly prohibited.

4.2 Withdrawal

The following rules apply for withdrawing winnings:

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals can only be made through the same method used for the deposit.
• Withdrawal is not possible if the wagering requirement on bonus funds has not been met.
• Large withdrawals may be delayed if KYC verification has not been completed.

4.3 Transaction Rejection

svs789 reserves the right to reject or reverse transactions in the following situations:

• If fraudulent activity is suspected.
• If there is concern about money laundering or illegal activity.
• If the user's identity has not been verified.
• If any provision of these terms and conditions has been violated.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members on svs789 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000.

• Example 1: Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000.
• Example 2: Deposit ৳42,000 → Maximum ৳20,000 bonus → Total balance ৳62,000.

5.2 Wagering Requirement

To withdraw the welcome bonus, the bonus amount must be wagered 25 times (25x).

5.3 General Bonus Rules

• A bonus can only be claimed once and only by eligible members.
• svs789 may impose restrictions on certain games when betting with bonus funds.
• The period to fulfil bonus conditions is limited — if conditions are not met within the specified time, the bonus may be cancelled.
• If an attempt is made to claim a bonus through multiple accounts, all accounts will be closed.
• svs789 reserves the right to change the terms of bonus promotions at any time.

5.4 VIP Program

The svs789 VIP program has three tiers. You can advance to a higher tier through regular play:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

VIP tier is determined based on your play history and engagement with the platform.

6. Gaming Rules

6.1 Fair Play

svs789 is committed to ensuring fair and transparent gaming. The outcome of all games is determined by a verifiable Random Number Generator (RNG) technology.

6.2 Betting Limits

A maximum limit per bet may apply while bonus funds are active. There is a risk of the bonus being cancelled if bets exceed the permitted amount while meeting the wagering requirement.

6.3 Technical Issues

If a technical fault (server down, disconnection, software error) occurs during a game:

• Your balance will be restored to the state of your last valid game.
• svs789 reserves the right to cancel winnings paid out due to an error.
• Contact us via live chat regarding technical issues.

6.4 Self-Exclusion

If you feel your gaming habits are getting out of control, you can request a temporary or permanent account suspension via live chat. For more details, see our Responsible Gaming page.

7. Prohibited Activities

The following activities are completely prohibited on svs789 and violating them may result in account closure and forfeiture of funds:

• Registering with false or misleading information.
• Creating or operating multiple accounts.
• Operating an account under a third party's identity or on their behalf.
• Bonus fraud or misuse of the bonus system.
• Intentionally exploiting software bugs, errors or anomalies.
• Playing games using automated bots or software.
• Collusion or conspiring with other players.
• Using the platform for money laundering or processing illegal funds.
• Attempting to hack the platform or carry out a cyberattack.
• Harassing or defrauding other members.

8. Account Suspension and Closure

8.1 Suspended by svs789

svs789 may temporarily or permanently suspend any member's account in the following circumstances:

• If there is suspicion of a terms and conditions violation.
• If identity verification has not been completed.
• If suspicious or unusual transaction activity is detected.
• For security-related reasons.
• To meet legal obligations.

8.2 Closed by the Member

If you wish to close your account yourself, please let us know via live chat. Before the account is closed, you will be given the opportunity to withdraw any remaining real funds balance; however, bonus funds that have not met the wagering requirements will be forfeited.

9. Privacy & Data Protection

svs789 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology, which keeps all your data and transactions secure.

• Your personal information will never be sold to third parties.
• Data is used only for providing services and fulfilling legal obligations.
• To view or correct your information, please contact us via live chat.

For more details, please read our Privacy Policy page.

10. Limitation of Liability

svs789 will not be liable for the following:

• If a gaming session is disrupted due to internet disconnection.
• If loss occurs due to a fault in your own device or software.
• Due to delays or errors by a third-party payment processor.
• If your login credentials are disclosed to another person.
• For indirect, special, or incidental damages.

svs789's maximum liability in any case is limited to the real funds held in your account at the relevant time.

11. Dispute Resolution

11.1 Filing a Complaint

If you have any complaint or dispute, please first contact our 24/7 live chat support. Our team is always ready to resolve your issue in Bengali.

11.2 Complaint by Email

If the matter is not resolved via live chat, write to us in detail at [email protected]. After receiving your complaint by email, we will try to respond as quickly as possible.

11.3 Final Decision

In any dispute regarding game results, bonus terms, or account activity, the decision of svs789 will be considered final, without prejudice to the user's legal rights.

12. Changes to Terms and Conditions

svs789 reserves the right to change, amend, or update these terms and conditions at any time. Changes will be published on this page and the date of the change will be noted.

• Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
• For significant changes, members may be notified by email or through a notice on their account.
• You are advised to visit this page regularly.

For any questions about these terms and conditions, please contact our live chat support or email us.